Please note that we only deliver to registered postcodes. 

We may restrict other postcodes at our discretion.

Royal Mail Strikes

Due to upcoming Royal Mail strikes, there will be delays to deliveries so we advise ordering early where possible. The strikes are planned for the following dates and to view more information directly with Royal Mail here

Dates:

9th December, 11th December, 14th December, 15th December

Orders will ship promptly on receipt of your payment. Tracking details will be emailed to you once your order is shipped. You can view the progress of your shipment online. We are here to help if you have any queries regarding your delivery - please note our DHL shipping service is available if customers wish to avoid delays.

Delivery

  • As soon as we receive an order we work quickly to process and pack your items

  • All items are sent tracked and you will receive a notification upon dispatch. This will help keep you up to date with delivery progress

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  • Delivery is Monday to Saturday

Note: Subject to placing your order before specific cut-off times. Details available at checkout.

Please note that our delivery service may be affected over bank holidays - Specific delivery details will be confirmed at the time of order. 

  • We ship Globally

  • Please be aware some parcels may take slightly longer to arrive depending on world events

  • All parcels are shipped from the UK. If you live overseas please check if any import/tax/duty charges need to be paid upon receiving your item. SMPS2012 is not accountable for this charge, please make your own inquiries into these charges if unsure.

We ship internationally daily. We are up to date with the latest regulations and documentation requirements for each country that we service. We have included answers to the most frequently asked international order questions below. If you require additional information, please contact us direct:

info@smps2012.co.uk

(+44) 7889 932016

 

Do you ship to my country?

We ship by Royal Mail and DHL worldwide. All shipments are well packaged in protective envelopes, plain boxes and sealed with SMPS2012 parcel tape. We are not able to ship to countries with trade sanctions or restrictions.

How do I place my International order online?

  1. Add your items to your shopping cart

  2. Click on the Proceed to Checkout Button

  3. Enter your billing and shipping details

  4. Enter your Credit or Debit Card details 

How much will shipping cost?

Shipping is calculated based on the weight of your order and your shipping address. The actual shipping cost and options will be shown during the checkout process. You will have the option to select your desired shipping method before payment is required. 

What forms of payment do you accept?

We accept Credit/Debit card payments, Apple Pay and PayPal

What other fees do you charge?

If you pay with your credit card, the costs from us are just the merchandise cost and the shipping charges.

Does my country have import fees?

Local duties, tariffs and taxes vary by country. You should check with your local agencies for details.

When will my order ship?

Your order will ship promptly on receipt of your payment. Tracking details will be emailed to you once your order is shipped. You can view the progress of your shipment online.